FRUSTRATED AND ANGRY

Good Day

I would like to lodge a complaint against Cell c.

On the 22nd September I processed my payment to them.

A few days ago they sent me a notice informing me to pay my account.

I immediately sent the proof of payment to the customer service department.

Days later their collections department send me the same email enquiring of the payment, which I sent to the collections department and copied cu services.

I checked my account on my app this past week to see if the money has been allocated to my account, which of course it hasn't