NN
Nonhlanhla N
1 reviews | Active since Jan 2019
06 Aug 2020, 06:10
Frustrated about network
Have two contracts with cell c and one prepared have been with them for year it seems it time to let go, how can one not have network for two whole days, you call customer service then transfered to the technical support, they tell you what to do and nothing changes, call for the second time get a lady who doesn't seem to care, did not even ask questions that would help sort out the problem, she just said she will log a call to network depart and they will call me, in which phone seeing that all my Sim card don't have network? Am disappointed and expected better from them, today I bet il have the same problem and no help
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Replies (2)0
Replies (2)
Cell C's replyOfficial
06 Aug 2020, 07:23Good day Meggie
We want to extend our sincerest apologies for the negative customer experience received.
We always want to improve our customer service, and resolving your queries is an essential part to that process.
We have assigned your query to our Support Team for assistance.
One of the consultants will contact you.
^YM
We want to extend our sincerest apologies for the negative customer experience received.
We always want to improve our customer service, and resolving your queries is an essential part to that process.
We have assigned your query to our Support Team for assistance.
One of the consultants will contact you.
^YM
Best regards,
Cell C's reply06 Aug 2020, 07:23
Official
Good day Meggie
We want to extend our sincerest apologies for the negative customer experience received.
We always want to improve our customer service, and resolving your queries is an essential part to that process.
We have assigned your query to our Support Team for assistance.
One of the consultants will contact you.
^YM
We want to extend our sincerest apologies for the negative customer experience received.
We always want to improve our customer service, and resolving your queries is an essential part to that process.
We have assigned your query to our Support Team for assistance.
One of the consultants will contact you.
^YM
Best regards,
NN
Nonhlanhla N's updateReviewer Update
06 Aug 2020, 07:58Hopefully they find me because the network is not stable. They can also use *** my husband's number.
NN
Nonhlanhla N's update06 Aug 2020, 07:58
Reviewer Update
Hopefully they find me because the network is not stable. They can also use *** my husband's number.