KP
Khanyisile P

1 reviews | Active since Feb 2022

05 Oct 2023, 12:49

Frustrated

I've been trying to cancel my contract with no luck... I'm calling customer service... They transfer me through cancelation... When m still holding it says deres no one to assist me den it hangs up... For couple of days every day it does d same thing... Next thing I'll be forced to pay for a monthly subscription of which m desperately trying to cancel now...

0
Replies (3)
Cell C
Cell C's reply05 Oct 2023, 12:55
Official
Dear Khanyisile

We apologize for the service you have experienced, cancelling a contract shouldn't be frustrating. Please send us a private reply with your alternative contact number and we'll get our support team to assist.

^PN
KP
Khanyisile P's update05 Oct 2023, 13:28
Reviewer Update
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Cell C
Cell C's reply05 Oct 2023, 13:45
Official
Thank you. We will  be in touch.

Regards
^NT