PM
Paulina M
1 reviews | Active since May 2022
03 Jun 2022, 19:31
Frustrated
I have sent proof of payment letter 3 weeks ago to settle my account and have been requesting a paid up letter for weeks and I was told I will be contacted in 2 days it been over 2 weeks since I have been waiting for the call.. This is so frustrating because I need to update my ITC.. Cell c does not care about clients nor take them seriously
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
03 Jun 2022, 20:08Hi Paulina Mashego
Thank you for contacting Cell C.
Please provide us with your ID number so that we can assist. Additionally, please provide us with a reference number for the query that was raised.
Regards
^MP
Thank you for contacting Cell C.
Please provide us with your ID number so that we can assist. Additionally, please provide us with a reference number for the query that was raised.
Regards
^MP
Best regards,
Cell C's reply03 Jun 2022, 20:08
Official
Hi Paulina Mashego
Thank you for contacting Cell C.
Please provide us with your ID number so that we can assist. Additionally, please provide us with a reference number for the query that was raised.
Regards
^MP
Thank you for contacting Cell C.
Please provide us with your ID number so that we can assist. Additionally, please provide us with a reference number for the query that was raised.
Regards
^MP
Best regards,
PM
Paulina M's updateReviewer Update
03 Jun 2022, 21:01ID NUMBER ***
REFERENCE - Your feedback for case number ***
REFERENCE - Your feedback for case number ***
PM
Paulina M's update03 Jun 2022, 21:01
Reviewer Update
ID NUMBER ***
REFERENCE - Your feedback for case number ***
REFERENCE - Your feedback for case number ***
Cell C's replyOfficial
04 Jun 2022, 08:20Good day Paulina
Thank you. We will follow up and revert to you.
^NT
Thank you. We will follow up and revert to you.
^NT
Best regards,
Cell C's reply04 Jun 2022, 08:20
Official
Good day Paulina
Thank you. We will follow up and revert to you.
^NT
Thank you. We will follow up and revert to you.
^NT
Best regards,
PM
Paulina M's updateReviewer Update
06 Jun 2022, 08:48Good day
I will like to thank Moses for the assistance in solving my matter.. Finally the matter has been resolved Thank you for your service Moses and follow ups
I will like to thank Moses for the assistance in solving my matter.. Finally the matter has been resolved Thank you for your service Moses and follow ups
PM
Paulina M's update06 Jun 2022, 08:48
Reviewer Update
Good day
I will like to thank Moses for the assistance in solving my matter.. Finally the matter has been resolved Thank you for your service Moses and follow ups
I will like to thank Moses for the assistance in solving my matter.. Finally the matter has been resolved Thank you for your service Moses and follow ups
Cell C's replyOfficial
05 Aug 2022, 20:46Good day Paulina
Thank you for the pleasant feedback.
We apologise for the late response. We had a technical glitch which has now been resolved.
^NT
Thank you for the pleasant feedback.
We apologise for the late response. We had a technical glitch which has now been resolved.
^NT
Best regards,
Cell C's reply05 Aug 2022, 20:46
Official
Good day Paulina
Thank you for the pleasant feedback.
We apologise for the late response. We had a technical glitch which has now been resolved.
^NT
Thank you for the pleasant feedback.
We apologise for the late response. We had a technical glitch which has now been resolved.
^NT
Best regards,