NP
Nate P
1 reviews | Active since Jul 2018
12 Jul 2018, 16:28
Frustrated
I'm amazed how it's taking Cell C nearly 2.5 weeks to resolve the whatsapp bundle situation for iPhones.
Since my 30 day bundle is nearly over will I be credited this? How about the data I needed to purchase in the absence of the bundle?
Every consultant says "It hasn't been resolved yet", so nobody is even being updated on the progress? When I worked for Cell C they would update us, whats happening?
Please help.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
13 Jul 2018, 07:20Good morning Nate
We have requested one of our team members to contact you and assist. Apologies for the frustration and poor service.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Jul 2018, 07:20
Official
Good morning Nate
We have requested one of our team members to contact you and assist. Apologies for the frustration and poor service.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
13 Jul 2018, 10:50Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Jul 2018, 10:50
Official
Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,