LB
Lauren B

1 reviews | Active since Jul 2020

21 Jun 2022, 12:47

From bad to worse

So in October I paid a account of mine and it ended up in Cellc account.

They requested proof of payment and proof of banking details, that I provided. Now I have to hear that I need to give the account holders details. I dont even know the person. If this person doesnt provide proof of payment I lost all that money.

Think twice before doing business with them!!

0
Replies (9)
LB
Lauren B's update24 Jun 2022, 11:59
Reviewer Update
I think the description is in my post enough. I just want my money
LB
Lauren B's update28 Jun 2022, 09:52
Reviewer Update
Can you please tell me how far you are in getting my money back to me
LB
Lauren B's update05 Jul 2022, 11:47
Reviewer Update
I have logged 2 complaints and send proof of payment numeros times. This has been going on way to long now
Cell C
Cell C's reply05 Jul 2022, 15:21
Official
 Dear Lauren, 

Please note that as you were advised, we cannot refund as we need to speak to the account holder to supply the POP .

^NH
LB
Lauren B's update05 Jul 2022, 15:26
Reviewer Update
So get the account holder and pay my money to me!! How can you expect me to loose a R4000 just like that
LB
Lauren B's update08 Jul 2022, 20:02
Reviewer Update
This is one HUGE JOKE!!!
LB
Lauren B's update28 Jul 2022, 20:55
Reviewer Update
Hello how far you in getting this sorted.

Is there a way someone can phone me so that I can discuss something with them please
LB
Lauren B's update16 Sept 2022, 09:49
Reviewer Update
Almost 4months later STILL NO FEEDBACK
LB
Lauren B's update26 Sept 2022, 15:17
Reviewer Update
And nobody is getting back to me!!!