MH
Martin H
1 reviews | Active since Mar 2009
09 Feb 2015, 08:51
Free minutes does not apply to 086 numbers
I got billed for 0861 number although I had free minutes available.<br> Its a shared call and not a competition sms that state that free minutes dont apply.<br> <br> It seems that cell c will find innovative ways to bill you more than your contract value.<br> <br> Luckily there are other operators once my contract expires.<br>
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Cell C's replyOfficial
09 Feb 2015, 10:07Hello martinh,
Thank you for posting to us.
Please note that special number voice calls do not deplete from unlimited minutes, inclusive minutes, any free minutes or free airtime. We have requested one of our consultants to contact you and provide clarity regarding this matter.
Regards
Cell C | PN
Thank you for posting to us.
Please note that special number voice calls do not deplete from unlimited minutes, inclusive minutes, any free minutes or free airtime. We have requested one of our consultants to contact you and provide clarity regarding this matter.
Regards
Cell C | PN
Cell C's reply09 Feb 2015, 10:07
Official
Hello martinh,
Thank you for posting to us.
Please note that special number voice calls do not deplete from unlimited minutes, inclusive minutes, any free minutes or free airtime. We have requested one of our consultants to contact you and provide clarity regarding this matter.
Regards
Cell C | PN
Thank you for posting to us.
Please note that special number voice calls do not deplete from unlimited minutes, inclusive minutes, any free minutes or free airtime. We have requested one of our consultants to contact you and provide clarity regarding this matter.
Regards
Cell C | PN