JS
Juan S
1 reviews | Active since Sept 2019
15 Sept 2019, 07:14
**********ly debuting my account for 7 months
I was a client of Cell C ISP Fibre service provider for 5 months when I canceled led their service due to unkempt promises of first 3 months free after activation, they invoiced and deducted monies after 2 months. I then canceled their contract in writing and received a confirmation letter from their account department acknowledging. Since March until present, they try and **********ly deduct two debit orders from my bank account every month. It does not help writing or phoning as they ignore your requests.
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Replies (2)
Cell C's replyOfficial
16 Sept 2019, 07:20Good morning Juan
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Cell C's reply16 Sept 2019, 07:20
Official
Good morning Juan
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
JS
Juan S's updateReviewer Update
01 Oct 2019, 08:26Morning DA,
Once again NO ACTION from Cell C, I have had to reverse the ********** transaction twice again from my bank account even after they said they were escalating the matter to management.
DO NOT USE CELL C Fibre ever!!!!
Once again NO ACTION from Cell C, I have had to reverse the ********** transaction twice again from my bank account even after they said they were escalating the matter to management.
DO NOT USE CELL C Fibre ever!!!!
JS
Juan S's update01 Oct 2019, 08:26
Reviewer Update
Morning DA,
Once again NO ACTION from Cell C, I have had to reverse the ********** transaction twice again from my bank account even after they said they were escalating the matter to management.
DO NOT USE CELL C Fibre ever!!!!
Once again NO ACTION from Cell C, I have had to reverse the ********** transaction twice again from my bank account even after they said they were escalating the matter to management.
DO NOT USE CELL C Fibre ever!!!!