1 reviews | Active since May 2015
**********ly Billing Services not Signed for
As a consumer who meticulously checks my cell usage and balance to avoid shock bills it came as a huge surprise when I got a bill double that of my average monthly spend!!!!<br> <br> Besides the Fact that your network quality and performance has become abysmal since signing with Cell C 3 Years ago, I am absolutely disgusted by the fact that Cell C have now **********ly billed me for a 3GB Data package on a Chatmore 200 package I had never requested or signed for.<br> <br> I absolutely refuse to be bul**** by a corporate such as Cell C so I will not accept any apologies or attempt to resolve this matter from your company, I will not take a call from one of your call centre agents, senior management, I don't care if your CEO Jose Dos Santos calls me. I consider Cell C a bunch of ******* and ********* for this type of action.<br> <br> My recommendation to you is that you cancel my contract with immediate effect and I will not pay any penalties for early termination and you will port my number to my new network provider of choice.<br> <br> Failing to do this I will take this matter to the Consumer Protection Commission, ICASA and media.<br> <br> I await your feedback.
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We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
