1 reviews | Active since Mar 2012
********** Upgrades and disgusting service
Cell C **********ly upgraded my account without my consent on two contracts (Mine and my sons) After sending an Affidavit that I did NOT upgrade my account they continue to debit my account and when i go to the bank to reverse the debit order (at my cost) i get called to say i have an outstanding balance and get told my my line will be blocked. I have spent the last 3 months trying to sort this out with no joy. It takes my personal time to try and explain and resolve but nothing gets done. I have given them the ***** case numbers Case number *** (saying the issue is resolved but they keep debiting my account!!) Case number *** (again no joy) Case number *** - How many cases must I open to try and resolve this. I have a full time busy job and dont have time to run around sorting Cell C's incompetence out - I have been a loyal Cell C customer for over 15 years
Thank you for bringing this to our attention. We’re sorry you had a bad experience.
We have referred your query to our support team for assistance,
Do expect our call.
^YM
Thank you for bringing this to our attention. We’re sorry you had a bad experience.
We have referred your query to our support team for assistance,
Do expect our call.
^YM
Months of frustration continues!
PLEASE get my account back to the way it was. There were two unauthorised upgrades.One has been rectified but one is still there.
Months of frustration continues!
PLEASE get my account back to the way it was. There were two unauthorised upgrades.One has been rectified but one is still there.
The constant debit orders and lack of feedback is giving me personal anxiety
I am also having to cancel debit orders at the bank which is not only costing me business time but also R45 each time I reverse - Is Cell C going to re-imburse me??
I just want my contracts i have had for years back to normal (Not a big ask surely)
I have sent through Affidavit from the police months ago reporting the *****, i have been to the fourways mall branch personally over 7 times trying in Vain to get this resolved.
The constant debit orders and lack of feedback is giving me personal anxiety
I am also having to cancel debit orders at the bank which is not only costing me business time but also R45 each time I reverse - Is Cell C going to re-imburse me??
I just want my contracts i have had for years back to normal (Not a big ask surely)
I have sent through Affidavit from the police months ago reporting the *****, i have been to the fourways mall branch personally over 7 times trying in Vain to get this resolved.