********** upgrade

<p>On the 15th of May I complained about being overcharged on one of my current contact, I was told that the line had been open (without my approval) which is why I was charged so much. <br />Anyway that is not my biggest problem. On Monday 29 May I went to Cell C Pavilion branch in Westville to enquirer about my upgrade, I was told my phone had been already upgraded with two iPhone 7 plus'. Shocked I asked how this was possible because I hadn't approved or signed any documents. It was then discovered that this was done **********ly, I was told to do an affidavit, which I did and they would investigate and get back to me in 48 hrs. I returned on Thursday 1 June only to be told that they are still investigating and one of the contracts had already started working. The staff is highly *********** and couldn't even give me a timeframe for how long this investigation will take place. I am fuming because I am having to pay for 2 phone which I don't even have or know anything about. <br />Cell C gave me the following information, the person who opened the account aka THE ********* IS LUSAPHO MAFENUKA from Cell C direct pre-vet upgrade. <br />Reading reviews above I see that this isn't the first time. This is disgusting and I expect better from my Service provider! Please assist in reversing this and reimbursing me of my money.</p>