********** upgrade

I am trying to cancel a contract that I have with Cell C. However, I have been informed by Cell C that the contract has been upgraded in October 2014. This is a ********** upgrade as I did not upgrade the contract nor did I receive a new iPhone 5S Gold handset from Cell C as they claim to have sent. It's almost two months since I first contacted Cell C about this. No one has got back to me as yet, and the monthly debit order of almost R500 has been deducted from my account again this weekend. It is extremely frustrating dealing with the call centre! <br> My patience has run out and I now demand that someone from Cell C get back to me before close of business today, because I'm intending on taking legal action for breach of contract if I do not receive feedback from Cell C.<br> My reference numbers are as follow:<br> 08/01/2015 ***)<br> 04/02/2015 ***)<br> 13/02/2015 ***)<br>