1 reviews | Active since Jul 2016

31 Oct 2022, 12:01

********** Practices.

So as in my pervious complaint regarding having to pay an account twice to just get my ITC cleared and being met with complete ignorance once I paid the second time.

Cell C decided to instead of acknowledging the payment decided to increase the outstanding amount. Take note that there are no outstanding balances on my current account either.

Cell C is most definitely the most disorganised and unprofessional company I have ever come across.

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Replies (7)
's update31 Oct 2022, 16:46
Reviewer Update
I did, that's why is said I was met with ignorance.
If you read my previous report you would note that I couldn't get any further response on that report.
's update09 Nov 2022, 10:17
Reviewer Update
and once again the very thing I complained about in this report, happens again.
Once again no response from you even though this report clarifies that you are applying borderline ******** behaviour.
's update10 Nov 2022, 17:59
Reviewer Update
Why would I be complaining if I didn't?!
Yes we did twice.
's update15 Nov 2022, 11:06
Reviewer Update
????
's update17 Nov 2022, 10:09
Reviewer Update
????????
's update17 Nov 2022, 10:22
Reviewer Update
I truly believe this is a tactic to keep you in contract with cell c, they keep you on itc so you can't get a new contract with different service providers.
My device is always on roaming and hardly ever has signal I can rely on.
This is beyond pathetic.
's update17 Nov 2022, 10:25
Reviewer Update
I have paid this outstanding amount in 2013 and for a second time this year. Instead of removing the listing or sending me a paid up letter, they increased the amount on a 2013 listing and refuse to respond to any communication.