SB
Siyavuya B

1 reviews | Active since Jun 2014

01 May 2015, 06:25

********** deductions by Cell C

Cell C has been **********ly taking money from my account, although I have no contract with them. They started last year (2014) by deducting an amount of ~R100 claiming I have a contract. Following their own internal investigations, which showed that I did not have an contact with them, they failed to refund me. In March 2015 they further deducted R195, an when I contacted them they promised to refund me my money. Unfortunately they did not refund me, instead this month they deducted R1643 from my account. I am tired of being de*****ed by Cell C. I am tired of going to the police and writing affidavits, tired of going to the bank and asking for proof and sending these to Cell C, and I am of spending my money driving around and calling them.

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Replies (1)
Cell C
Cell C's reply01 May 2015, 10:57
Official
Hello siyavuyabulani,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | MN

Best regards,