********** Deductions

Hi

The reference number from MBD refers - Reference Number ***. Please note that we owe CellC no money whatsoever. I cancelled the contracts on 11 November 2022 and received the following reference number ***. I also received an SMS confirming that the contract would be cancelled effective 30/112022.

Despite this confirmation, CellC did not cancel the Debit Order which still went through at the beginning of December. I reversed this debit order as it was **********ly deducted. Now CellC has the audacity to hand me over to MBD and demands this **********ly deducted debit order.

Please note the following in this regard:

1. I will not be paying this amount as it was **********ly deducted from my account 2. If I do not receive confirmation that this matter is settled by close of business on Friday 03 March, I will report CellC and MBD to: a. The Consumer Council b. ICASA

Furthermore, I phoned the MBD office at 16h00 today and I received a message that their offices were closed and that their office hours were 07h30 to 19h30 – I called at 16h00.