1 reviews | Active since Oct 2016

05 Oct 2016, 10:30

********** debiting

<p>Good day All</p> <p> </p> <p>I have experienced such a disturbing moment with Cell C Getmore services as they **********ly debited my account without me giving them consent. I deactivated my account within the stipulated timeframe and had received confirmation assuring that my account was canceled yet someone reinstated a debit order on my account "Just to get a sale." The supervisor didn't even resolve this query Cell C should really look into this matter as consultants are messing around with our personal information. </p>

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Replies (2)
Cell C
Cell C's reply05 Oct 2016, 10:56
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply06 Oct 2016, 10:39
Official

Funiwe has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,