S
Sampie

1 reviews | Active since Jul 2022

21 Jul 2022, 10:58

********** debit orders, worst service ever

I haven't been a customer at Cel C for many years, but still there is debits from my account every month varying from R98 to R436 and i cannot seem to put a stop to this, I've spoken to numerous operators for hours this week alone without any joy, I've managed to log a query and got a reffrence no. And still nothing, they would have sent me emails and contacted me within 2 working days witch never happens and the gave me the number of their legal department witch was the number for RCS general queries, beyond frustrated, they are *****ing my money ********ly and there nothing i can do about it, as soon as i stop the debit order they just put in a new one on a different amount.

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Replies (1)
Cell C
Cell C's reply21 Jul 2022, 14:40
Official
Dear Sampie

Thank you for getting in touch.

We have received your review regarding the billing of your account.

We will investigate and contact you to help resolve your query.

^NZ