NM
Nosihle M

1 reviews | Active since Jun 2014

29 Mar 2019, 07:27

********** DEBIT ORDERS

Cell C has been debiting from my account since last year yet I don’t even have a contract with them. I don’t even use cell C as a network provider. My network provider is Vodacom. They have been debiting amounts of R255 and R220 each and every month without a fail, sometimes twice a month. I have requested my bank to reverse the debits but Cell C keeps changing reference numbers each time they make a new debit. This is sickening, and disgusting, because everytime I ask for a reversal to be made the bank charges me.

The latest reference that they have used is: CellC sp: ********** 8744 and CellC sp: ********** 8745.

CellC needs to stop this nonsense before I involve my lawyers.

Regards Nosihle Mangaliso

0
Replies (3)
Cell C
Cell C's reply29 Mar 2019, 08:05
Official
Good morning Nosihle

We have requested one of our team members to investigate this matter and assist.

Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply29 Mar 2019, 14:23
Official
As per communication with Palesa, kindly forward the required documents and she will be able to assist further with this matter.

Regards
Cell C | PN

Best regards,

NM
Nosihle M's update29 Mar 2019, 14:29
Reviewer Update
Documents have been sent to: ********** And **********