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Cellc refuse to recify their mistakes or accept their *****. There's no point in trying overall their service are pathetic and gave totally *********** employees in their stores even in the legal department. You can use up your 100 minutes but still never get assistance just get put from 1 idiot to another. They all need to go an diversity course in order to be of assistance. The poorest ever is cellc employees. No telephone ethics or trained personnel what so ever. My attorney is going to take this matter up Shireen Moodley ***.