1 reviews | Active since Jun 2015
********** contracts linked to my account!
Around end of Feb 2015, I opened a cellphone contract with Cell C online & emailed them copies of my confidential docs using an email provided for that purpose [Email Removed] I received a call from Michael Woolley (Cell C Head Office) on 30 March telling me there were 3 contracts approved in my name. I disputed this & was advised to prepare an affidavit affirming that the 2 other accounts were ********** - which I promptly did. The ********** accounts were closed on 30 March (i.e. same day they were approved in Cell C Alberton - I live in Midrand and work in Pretoria). Despite being assured I wouldn't be charged for this, my bank account has thrice been debited for amounts ranging between R8 000 and R9 000 (I reversed the debits and only pay for the amounts for my account - with exorbitant charges from the bank). Cell C has now suspended my contract and blacklisted me. No effort is made to update me w.r.t. to the investigation supposedly being conducted by Cell C. I was never contacted when the **** accounts were linked to my contract. No security checks were done. I suspect this was an internal job and my details were deliberately leaked by ******* Cell C officials.
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We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
