********** Contracts

On friday the 16th I spoke to a CellC agent to understand the retentions options they have for me. I asked her to call me back in 15-30 mins as I needed to discuss upgrade options with my wife. I missed 3 calls from Cellc and boom she decided to process an IPhone upgrade without my consent, I got a contract on my email. Called cellc customer service and I am not allowed to speak to this ********* agent anymore. Case number *** and they want my ID, for what, you have the recording of the call I had with your agent, just cancel the ********** transaction.