NW
Neil W

1 reviews | Active since Aug 2015

13 Aug 2015, 08:27

********** contract sale

I'm a cell c customer that inquired about me getting an upgrade with cell c i was dealing with a person called Kevin 11/08/2015 next day i get an sms from Cell c saying my order has been approved SPI*** i than call Cell c and was advise the order will be canceled ref no *** i also on the same day 12/08/2015 send a mail to Cell C informing them about what has happened and my dissatisfaction on how my details was **********ly taken and captured on there systems for the new sale. Today after it was confirmed that the order was canceled i get another sms saying that my order will be delivered Today .<br> i wanted to get 2 new phones on Cell c but after this incident thinking of closing my current contract and not dealing with Cell C ever again !!!

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Replies (1)
Cell C
Cell C's reply13 Aug 2015, 08:31
Official
Hello OnealO,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN