MO
Markus O
1 reviews | Active since Jul 2017
26 Nov 2021, 10:41
********** contract headaches
No feedback regarding ********** contract upgrades. No feedback from Cell c after numerous emails to the TPHD and ***** query divisions. Only an automated response which states that someone will reply within 48 hours. Account still get debited for full amout. This will be the 4th complaint laid at this platform with zero outcomes.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
26 Nov 2021, 11:59Hi Markus
Thank you for contacting Cell C.
We apologize for the delay in the resolution of your query.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Thank you for contacting Cell C.
We apologize for the delay in the resolution of your query.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Best regards,
Cell C's reply26 Nov 2021, 11:59
Official
Hi Markus
Thank you for contacting Cell C.
We apologize for the delay in the resolution of your query.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Thank you for contacting Cell C.
We apologize for the delay in the resolution of your query.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Best regards,
MO
Markus O's updateReviewer Update
28 Nov 2021, 12:54If you could give me a reference number or numbers then I could give you to you.
MO
Markus O's update28 Nov 2021, 12:54
Reviewer Update
If you could give me a reference number or numbers then I could give you to you.
Cell C's replyOfficial
28 Nov 2021, 13:54Good day Markus
The matter will be escalated to our Support team. Do expect our call.
^NT
The matter will be escalated to our Support team. Do expect our call.
^NT
Best regards,
Cell C's reply28 Nov 2021, 13:54
Official
Good day Markus
The matter will be escalated to our Support team. Do expect our call.
^NT
The matter will be escalated to our Support team. Do expect our call.
^NT
Best regards,
MO
Markus O's updateReviewer Update
30 Nov 2021, 11:55No one contacted me regarding the ********** contracts!
MO
Markus O's update30 Nov 2021, 11:55
Reviewer Update
No one contacted me regarding the ********** contracts!