1 reviews | Active since Aug 2016
********** Cell C contracts
<p>On the 29/07/2016 I was debited with an amount of R2457.38 by Cell C. I immediatly contacted the bank to reverse the debit order as I did not take any contracts with Cell C. I thereafter contacted the Cell C call centre to escalate my ***** complaint. I was told by a consultant that five contracts were taken on my name. Since then i have not received any feedback from cell C and this morning I have received another sms to say my accout was debited by R2104.95 with the Ref ********** ********** 784. To my utter disappointment I contacted the Cell C call centre and no consultant was able to assist me. I have been put on hold on numerous occasions only to discover that the numbers I have received were not the ***** department and I was told there is no ***** department. I am totally apalled by the lack of service from Cell C..... </p> <p>Please assist me before I become blacklisted due to Cell C's Neglience in opening up contracts. Highly frustrated citizen.</p>
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Palesa has been in contact with you to assist with this matter. She advised that she will investigate this matter with the ***** department and revert with feedback.
Regards
Cell C | PN
Best regards,
Palesa has been in contact with you to assist with this matter. She advised that she will investigate this matter with the ***** department and revert with feedback.
Regards
Cell C | PN
Best regards,
Palesa has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Palesa has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
