1 reviews | Active since Jan 2022
********** Case
Good day, I have been in contact with Cell c since last year November 2021 with regards to an ********** account open under my name, However they requested me to obtain documents with regards to the ********** case which I have obtained and send to them for review 07 Dec 2021. I basically called everyday as no one could assist in this matter and don't agree with how this matter was handled because up until this day I received one call and no refund the account is still in my name and I still receive statements demanding payment of an account that I do not own.
I feel hard done by Cell C and the way they handle cases like these and not even a call to keep me up to date as to how far my ********** case is. This is unacceptable and do not think any person should go through this.
Please review and refund whatever you owe me as this is your mistake and no customer should be treated this way.
I have forwarded this documents to multiple email addresses and spoken to multiple agents and Managers this can not go on any longer.
All you guys say is to forward my details but no one attends to my claim and this is not on I feel as if I did something wrong.
I have forwarded this documents to multiple email addresses and spoken to multiple agents and Managers this can not go on any longer.
All you guys say is to forward my details but no one attends to my claim and this is not on I feel as if I did something wrong.
^MP
^MP
^MP
^MP