KF
Karen F
1 reviews | Active since Oct 2018
25 Oct 2018, 15:04
********** business practice.
No one answers Cell C cancellations. I've been trying to cancel my contract for ages now. Keep getting put into the queue and no one answers. I'm now passed the one month's notice period because no one will will attend to my cancellation request. I've had multiple calls from agents who want me to upgrade but when I request to speak to someone in cancellations I get given the same no that never gets answered. Even the account ticket system does not have a category for cancellations.
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Cell C's replyOfficial
26 Oct 2018, 07:56Good morning Karen
Sincere apologies for the poor service and inconvenience caused. As per the terms and conditions of the subscriber agreement, there is a notice period.
We will get one of our team members to contact you and assist.
Regards
Cell C | PN
Sincere apologies for the poor service and inconvenience caused. As per the terms and conditions of the subscriber agreement, there is a notice period.
We will get one of our team members to contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply26 Oct 2018, 07:56
Official
Good morning Karen
Sincere apologies for the poor service and inconvenience caused. As per the terms and conditions of the subscriber agreement, there is a notice period.
We will get one of our team members to contact you and assist.
Regards
Cell C | PN
Sincere apologies for the poor service and inconvenience caused. As per the terms and conditions of the subscriber agreement, there is a notice period.
We will get one of our team members to contact you and assist.
Regards
Cell C | PN
Best regards,