********** Billing

I’m literally at the point where I’m considering to even change my bank because to get things resolved with Cell C is just IMPOSSIBLE. First of all, their customer service representatives have ZERO customer service skills, most don’t even know what common courtesy is , and just never get anything done! They’ve provide me with incorrect/ different information almost all the time when I call in regarding my contract, the frustration!! I took a contract with them a couple of years ago and somewhere down the line I lost my phone. I called them and reported and I understood as well that I will still be charged as per agreement. They continued billing me even after my contract ended with them and I called them, and then I was told I was suppose to call them and cancel the contract, which I don’t understand but anyway it’s whatever, fine. Now even after I called them and canceled 2 months ago, they still billing me. You’ll are taking it too far and got to stop. Again, I have to dispute that debit order. Your billing system shouldn’t be even a thing.