JM
Jacques M
1 reviews | Active since Feb 2018
30 Oct 2019, 15:08
********** billing.
I had fibre with Greencom and I always had issues with Greencom, from admin to the line not functioning properly so I cancelled my service with Greencom. Greencom then sold their company and debt to Cell C and now all of the sudden Cell C is claiming that I owe them R6k. I was never even a customer of Cell C and I didn't owe Greencom anything when I stopped my service there.. To top it all off, the staff are so useless at Cell C I haven't been able to sort this out and now it's a negative infringement on my credit score.. I am taking this to court if nothing else comes of this.
Helpful (0)
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Replies (2)
Cell C's replyOfficial
30 Oct 2019, 15:20Hi Jacques
We have referred this matter to the relevant department for assistance and a solution will be provided.
^PN
We have referred this matter to the relevant department for assistance and a solution will be provided.
^PN
Cell C's reply30 Oct 2019, 15:20
Official
Hi Jacques
We have referred this matter to the relevant department for assistance and a solution will be provided.
^PN
We have referred this matter to the relevant department for assistance and a solution will be provided.
^PN
JM
Jacques M's updateReviewer Update
30 Oct 2019, 17:20Thanks, that would be great because holding on for 40 minutes only to be transferred from department to department to finally have the call cut time and time again with no resolution is not a favorite pass time for anyone and this is a 2017 issue.
JM
Jacques M's update30 Oct 2019, 17:20
Reviewer Update
Thanks, that would be great because holding on for 40 minutes only to be transferred from department to department to finally have the call cut time and time again with no resolution is not a favorite pass time for anyone and this is a 2017 issue.