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Musa M

1 reviews | Active since Jan 2011

08 Jan 2022, 11:51

********** ACTIVITY - STOP BULLYING ME CSS SOLUTIONS&CELL C

I am the most annoyed and irritated non-customer of Cell C at the moment. Just over a year ago, months after I got retrenched, I became of victim of identity ***** when someone opened an account at cell c and got the latest cellphones under my details…even with a payslip..(remember I was unemployed at that time). I had received a debit order notification with the amount of +-RR4200 (Ref, Cell C)…thank God I managed to reverse these funds. I went on to go to a Cell C outlet in Northgate to report this ******** activity and I was instructed to go to the police station and and…you know the drill. I still went back and they scanned all the documentation but till today Cell C has never even once gotten back to me to let me know how far they were in handling my case.

Surprisingly enough, after that long, now I receive a nasty notification/threat that I must call in to make payment arrangements otherwise my account will be handed over to CSS Solutions…What must I pay for I have never personally app**** for any gadgets whatsoever with Cell C?

Well, Cell C & CSS Solutions – you will not see a dime from me and if you do try to black-list me due to a ********** activity that I have made you aware of so long ago, then you have another thing coming… Why don’t you check your facts before you start to threaten me? I know my rights as a consumer… If your staff isn’t as bright as you would have expected them to be then it’s not my fault… but then again this whole thing could have been an inside job…yes, an inside job… and besides, I have been your customer before with a 24month cellphone contract and surely your systems should have my 'real' details.

Now I am sitting here, my husband receiving 'intimidating emails' on my behalf saying… "I must call CSS Solutions / Cell C to make payment arrangements otherwise I will be handed over". PLEASE STOP INTIMIDATING ME… RATHER COMMUNICATE SO YOU CAN FIND SOLUTIONS ON HOW TO HANDLE THIS…

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