********** activity on my number.

I am very disappointed with the service I received yesterday .I have been with cell c for the past 8 years and using the same number, I lost my sim on the 1st of October 2022, I been calling the contact center to request for "sim swap" and they did refer me to go the branch because I failed security questions. When I got there they told me same thing. I am very disappointed because I have all the phone records and documents showing that I have been using the number and my biggest fear is they will take that number and give to someone and sadly every of mine is registered under that number.