1 reviews | Active since Jan 2015
********** ACTIVITY ON MY BANK ACCOUNT
I CANCELLED MY CONTRACT EARLY BY PAYING A SETTLEMENT AMOUNT OF R3266.00 AS QUOTED BY CELL-C ON THE 18TH OF MARCH 2015. I HAVE SINCE BEEN CALLING THEM NUMEROUS TIMES DEMANDING A 'PAID UP' LETTER. NO ONE WANTED TO HELP ME WITH THIS AS I WAS REFERRED FROM ONE DEPARTMENT TO ANOTHER. I THEN STARTED RECEIVING STATEMENTS THAT MY ACCOUNT IS IN ARREARS. UPON CALLING CELL C AGAIN TO CLARIFY THIS MATTER,,, I WAS AGAIN SHIFTED FROM DEPARTMENT TO DEPARTMENT WITH EVERYONE CLAIMING ITS NOT THEIR FUNCTION. IT IS NOW CLEAR WHY THEY DIDNT WANNA HELP BECAUSE ONE OF THEIR CORE FUNCTIONS IS TO DE***** CLIENTS. ON THE 15TH OF MAY 2015 THEY DEBITED R3005.61 FROM MY ACCOUNT, WHY??? ONLY THE DEVIL KNOWS. TO MY SURPRISE THIS MORNING THEY DEBITED ANOTHER R1530.94,...TWICE!!! AMOUNTING TO R3061.88. WHY THE HELL ARE U ****** DOING THIS?? YOU ARE NEGATIVELY AFFECTING MY FREAKIN ACCOUNT AND I DO NOT OWE SH*T. CAN SOMEONE AT THIS NONSENSE NETWORK SORT BULL OUT TODAY. I'M SEEKING LEGAL ADVICE AND WILL EXPOSE U RATS ON EVERY PLATFORM AVAILABLE.
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
