HP
Helen P
1 reviews | Active since Mar 2009
09 Jul 2021, 14:13
********** activity by cell c agents
My contact expired at the start of July. A month ago a consultant asked me to upgrade and I declined because I didn't want to be locked in. This morning I got an SMS thanking me for renewing my contract, which I definitely did not do. When I called the ***** line there was no option relevant for me. Then I called the help line and was told to go to the police station and get an affidavit.
I have been a loyal customer on a bit great network for 10 years. If this isn't resolved immediately I will be putting my number back to Vodacom.
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Replies (1)0
Replies (1)Cell C's replyOfficial
09 Jul 2021, 14:48Good day Helen
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
Cell C's reply09 Jul 2021, 14:48
Official
Good day Helen
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
