********** ACTIVITIES AT CELL C STORE CAPE GATE MALL

<p>On the 2nd february 2017 i purhased 100mb for R1500 at Cell C store, Cape gate. On the 3rd i lost my simcard. After failing to locate sim card on the 8th February i went to Cell C Somerset Mall to do a sim swap and was assisted by Candice. When she checked on the system she found that my sim card was being used. She successfully did the sim swap for me and I went home and the. I used the new simcard but on the 9th February 2017 the simcard lost the service network and I went bacl to Cell C Somerset Mall again to report the matter and again another sim swap was done and i went home. To my suprise again on the 9th my new sim lost service and I, for the third time returned to Cell C Somerset and I reported the matter again and Candice assisted me again after producing all the neccessary documents as required by law. I got a shock of my life when she informed me that another sim swap was performed on my number at Cell C Cape gate Mall on the 9th February 2017. She informed me that the salesperson who did that transcation wa s Sinethemba. She called the store in my presence where she was told that the salesperson in question was off. I'm failing to understand how did she do the transaction while she was off.</p> <p> </p> <p>I still need answers as how those sim swaps were performed on my number without me and without proper documents because everytime i went to these stores I produced the required documents including Identity document. I've lost data and money as a result of these ******* activities taking place on my number. I don't know how safe and secured is my information with Cell C Cape gate if they can use it anyhow anytime they want. </p>