DM
Daliwonga M

1 reviews | Active since Nov 2018

08 Jun 2021, 12:55

********** ACCOUNT WITH CELL C/ STRUGGLE TO CLEAR MY NAME ON SAFPS

Hello Peter

I have stated on my previous review about ********** account open with Cell C with out my knowledge.

Since 2018 it has not been resolved. When i call their call center, i am asked to produce a cell number that is not known to me. The things are getting worse for me as i tried to upgrade my MTN number after being month to month for almost a year now, upgrade was declined unless i produced a clearance from Cell C. To day i tried to get my Betway Account activated and RICA for it to no success, i was referred to SAFPS for clearance. SAFPS could not provide any clearance since Cell C did not list me as a victim of ***** .

Can i have this sorted please,

regards D.Maphoi *** ***

0
Replies (4)
Cell C
Cell C's reply08 Jun 2021, 15:07
Official
You're welcome. 

^MM
Cell C
Cell C's reply09 Jun 2021, 15:16
Official
Please check your emails, we sent you a test mail.

^MM
DM
Daliwonga M's update15 Jun 2021, 13:38
Reviewer Update
Hi

Any of these numbers ***/*** from Cell C really work? Got them from SAFPS.
DM
Daliwonga M's update23 Jun 2021, 10:41
Reviewer Update
Morning Hellopeter

I finally got my clearance as a victim of ***** the past Friday registered by Cell C at SAFPS.

I would like to say thanks for providing this platform to Cell C social media team, Moses (MM) to be specific for their tireless efforts to get the above issue resolved.

Regards
D.Maphoi