SH
Sbu H
1 reviews | Active since Mar 2013
30 Mar 2020, 13:35
********** ACCOUNT OPENED DUE TO CELL C INCOMPETENCE
CELLC IS ONE COMPANY WITH GOOD PR ON SOCIAL MEDIA, YET THEY HAVE THE ****PIEST SERVICE. THABILE NGCOBO A SOCIAL MEDIA CONSULTANT IS ONE OF THEM. NO FEEDBACK NOR CONTACTS GIVEN WHERE ONE CAN MAKE A FOLLOW UP AS THEY KNOW YOU CAN NEVER CONTACT THEM. ONCE THEY HAVE RESPONDED ON TWITTER THEY ASK FOR YOU TO DM THEM, THEN IT'S THE END OF YOUR QUERY. CAN SOMEONE COMPETENT AT CELLC PLEASE CONTACT ME. IM HIGHLY FRUSTRATED BY YOUR ****PY SERVICE.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
30 Mar 2020, 14:42Good day Sbu
Thank you for contacting Cell C.
What was the nature of your query?
^MP
Thank you for contacting Cell C.
What was the nature of your query?
^MP
Cell C's reply30 Mar 2020, 14:42
Official
Good day Sbu
Thank you for contacting Cell C.
What was the nature of your query?
^MP
Thank you for contacting Cell C.
What was the nature of your query?
^MP
SH
Sbu H's updateReviewer Update
30 Mar 2020, 14:55A ********** ACCOUNT (UPGRADE ON ***) WAS ISSUE BY THE CELLC STORE - WORKSHOP DURBAN IN 2018. A ********** ID, PAYSLIP, AND PROOF OF RES (DIFF ADDRESS) WERE USED BUT NONE WERE PICKED UP BY VETTING. A POLICY AFFIDAVIT AND SUPPORTING DOCS WERE PRODUCED THE VERY NEXT DAY AND WE WERE ASSURED THAT THIS WAS SORTED. A YEAR LATER, MS GN MTHEMBU IS BLACKLISTED BY CELL-C FOR NON-PAYMENT. FOLLOW UP DM'S, EMAILS SENT THROUGH TO CELL C WITH NO RESPONSES. SHE IS IN A PROCESS OF BUYING A HOUSE AND CELLC'S INCOMPETENCE IS HINDERING ALL THIS.
SH
Sbu H's update30 Mar 2020, 14:55
Reviewer Update
A ********** ACCOUNT (UPGRADE ON ***) WAS ISSUE BY THE CELLC STORE - WORKSHOP DURBAN IN 2018. A ********** ID, PAYSLIP, AND PROOF OF RES (DIFF ADDRESS) WERE USED BUT NONE WERE PICKED UP BY VETTING. A POLICY AFFIDAVIT AND SUPPORTING DOCS WERE PRODUCED THE VERY NEXT DAY AND WE WERE ASSURED THAT THIS WAS SORTED. A YEAR LATER, MS GN MTHEMBU IS BLACKLISTED BY CELL-C FOR NON-PAYMENT. FOLLOW UP DM'S, EMAILS SENT THROUGH TO CELL C WITH NO RESPONSES. SHE IS IN A PROCESS OF BUYING A HOUSE AND CELLC'S INCOMPETENCE IS HINDERING ALL THIS.
SH
Sbu H's updateReviewer Update
30 Mar 2020, 15:01NUMEROUS PROMISES THAT YOUR ***** DEPARTMENT IS "HANDLING" THIS. 2 YEARS LATER NO FEEDBACK NOR EMAIL FROM *****. I ALSO DOUBT IF ANYTHING WILL BE DONE AFTER THIS HELLOPETER COMPLAINT. NO ONE WANTS TO SHARE CONTACTS EVEN A LOUSY EMAIL FOR FEEDBACK.
SH
Sbu H's update30 Mar 2020, 15:01
Reviewer Update
NUMEROUS PROMISES THAT YOUR ***** DEPARTMENT IS "HANDLING" THIS. 2 YEARS LATER NO FEEDBACK NOR EMAIL FROM *****. I ALSO DOUBT IF ANYTHING WILL BE DONE AFTER THIS HELLOPETER COMPLAINT. NO ONE WANTS TO SHARE CONTACTS EVEN A LOUSY EMAIL FOR FEEDBACK.