RP
Reuben P
1 reviews | Active since Jun 2013
01 Aug 2015, 21:17
********** account in my name
Cell C processed a transaction of a new contract in my name without my approval. I went to the branch for investigation but no help from Cell C, I am now the one to run around to fix this problem. Justice must prevail and the perpetrators must be jailed. I tried to reverse the payment from my bank but incurred bank charges. Cell C must sort out this mess very soon.
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Replies (1)Cell C's replyOfficial
03 Aug 2015, 08:11Hello RPhasha,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Cell C's reply03 Aug 2015, 08:11
Official
Hello RPhasha,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
