RP
Reuben P

1 reviews | Active since Jun 2013

01 Aug 2015, 21:17

********** account in my name

Cell C processed a transaction of a new contract in my name without my approval. I went to the branch for investigation but no help from Cell C, I am now the one to run around to fix this problem. Justice must prevail and the perpetrators must be jailed. I tried to reverse the payment from my bank but incurred bank charges. Cell C must sort out this mess very soon.

0
Replies (1)
Cell C
Cell C's reply03 Aug 2015, 08:11
Official
Hello RPhasha,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you soon and assist with this matter.

Regards
Cell C | PN