SZ
Simphiwe Z

1 reviews | Active since Nov 2017

03 Sept 2019, 10:38

********** Account

Rating should be Zero. I found out earlier this year that someone opened an account which is in arrears using my details. I have tried to dispute it. Even went to an extend of doing it via Transunion which was supposedly removed from my name only to find out that the account is still open and is in my name. I got the affidavit from the police station which was requested yet still the Account still exists and is messing up my credit record. I have never had any account with Cell C yet I find myself in a debt which I know nothing about. I need this account closed and removed under my name immediately as I have never opened nor even tried to get a cell c contract. Frankly even cell c customer service employees are not even helpful and I refuse to submit any of my personal documents and bank statement just so u can continue opening ********** accounts using my details and deducting money in my account for an account I know nothing about. Cell C is the worst and frankly a ********** company which keeps on opening accounts using other people’s details!!!!

0
Replies (2)
Cell C
Cell C's reply03 Sept 2019, 10:42
Official
Good morning Simphiwe
 Our team will investigate your query and provide you with feedback with the aim of resolving this matter. 
 
Regards
DA

SZ
Simphiwe Z's update03 Sept 2019, 10:46
Reviewer Update
You guys are always investigating yet no positive outcomes come out of that. Nothing annoys me as much as knowing my credit rating is getting messed up over an account I have never app**** for. How do you just accept documents without verifying them?