SM
Siphiwe M

1 reviews | Active since Feb 2019

20 Feb 2019, 14:04

********** account closed at cell c but I’m still getting calls and SMS’s

In Dec 17 I had someone opening 4 cell c accounts **********ly using my details, I since then been to cell c store to report the matter gave them an affidavit, ID copy and 5 signatures, the accounts where closed but I’m still getting calls and sms and the account is still showing on my credit record, I have been to cell c store numerous times to ask for assistance but with no help. Please can I get some assistance with this problem.

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Replies (1)
Cell C
Cell C's reply20 Feb 2019, 14:09
Official
Good afternoon Siphiwe

We will ensure that this matter is sorted. Do expect communication from one of our team members.
 
We apologize for the inconvenience caused.
 
Regards
Cell C | PN