VM
Valentine M
1 reviews | Active since Mar 2014
24 Feb 2023, 12:23
********** ***
Cell C is ruining my life with an account that was opened fradulently in my name. They did not do proper background checks and are not removing my details SAFPS . I keep getting threatening legal sms about a Cell C account. And now I cannot open accounts as Cell C is not bothering with status change on SAFPS. This is apart from them doing an internal investigation and decided to protect the pepetrator. I need my life back before taking further steps.
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
24 Feb 2023, 12:42Dear Valentine Mohanoe
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Best regards,
Cell C's reply24 Feb 2023, 12:42
Official
Dear Valentine Mohanoe
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Best regards,
VM
Valentine M's updateReviewer Update
24 Feb 2023, 12:49I am not receiving any sincerity that you don't mean. Please stop the PR and start the work already? You are ruining lives and it seems you dont care.
VM
Valentine M's update24 Feb 2023, 12:49
Reviewer Update
I am not receiving any sincerity that you don't mean. Please stop the PR and start the work already? You are ruining lives and it seems you dont care.
Cell C's replyOfficial
24 Feb 2023, 13:17The matter has been referred to our ***** Team, you will be contacted for further assist.
^GN
^GN
Best regards,
Cell C's reply24 Feb 2023, 13:17
Official
The matter has been referred to our ***** Team, you will be contacted for further assist.
^GN
^GN
Best regards,
Cell C's replyOfficial
24 Feb 2023, 15:31Kindly be advised that your listing was successfully created and has been submitted for approval. The listing reference number is: VICTIM***7 .
Regards,
^TM
Regards,
^TM
Best regards,
Cell C's reply24 Feb 2023, 15:31
Official
Kindly be advised that your listing was successfully created and has been submitted for approval. The listing reference number is: VICTIM***7 .
Regards,
^TM
Regards,
^TM
Best regards,
VM
Valentine M's updateReviewer Update
24 Feb 2023, 15:35Why must I follow up on what you should have done a long time ago? This is irresponsible of you, you are ruining my life in ways you cannot understand.
VM
Valentine M's update24 Feb 2023, 15:35
Reviewer Update
Why must I follow up on what you should have done a long time ago? This is irresponsible of you, you are ruining my life in ways you cannot understand.
Cell C's replyOfficial
24 Feb 2023, 15:41Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Regards,
^TM
Regards,
^TM
Best regards,
Cell C's reply24 Feb 2023, 15:41
Official
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Regards,
^TM
Regards,
^TM
Best regards,
VM
Valentine M's updateReviewer Update
24 Feb 2023, 16:07Firstly someone opened a ********** account in my name and you guys are not doing anything to the person. Now my profile is tinted for life and I still receive calls from debt collectors for an account I don't even know? I don't think you understand how I am feeling,, this PR stunt will not stand with me. I am taking this far for others who are voiceless.
VM
Valentine M's update24 Feb 2023, 16:07
Reviewer Update
Firstly someone opened a ********** account in my name and you guys are not doing anything to the person. Now my profile is tinted for life and I still receive calls from debt collectors for an account I don't even know? I don't think you understand how I am feeling,, this PR stunt will not stand with me. I am taking this far for others who are voiceless.
Cell C's replyOfficial
24 Feb 2023, 18:51The necessary steps have been taken in order to assist with your profile. We apologize for the unpleasant experience that you had.
^MP
^MP
Best regards,
Cell C's reply24 Feb 2023, 18:51
Official
The necessary steps have been taken in order to assist with your profile. We apologize for the unpleasant experience that you had.
^MP
^MP
Best regards,