1 reviews | Active since Mar 2017

02 Mar 2017, 10:40

********** Account

<p>I was victim of identity theft in August store accounts and cellphone contracts were opened in my name. </p> <p>I contacted cell c once I received an e mail statement and a debit order went through.</p> <p>i managed to reverse the funds , I contacted Cell C customer service explained the situation. I was told to forward my papers to the ***** dept that was in October.</p> <p>i have not received any communication from them.</p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply02 Mar 2017, 11:10
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN

's update02 Mar 2017, 17:05
Reviewer Update

Thank you very for getting back to me and for sending me a confirmation letter that the case is closed.

Cell C
Cell C's reply03 Mar 2017, 08:58
Official

Thank you for allowing us the opportunity to assist.

Enjoy your day.

Regards

Cell C | MH