********** Account

I would like to know where the customer service is from cell c when a loyal customer of over five years reports ********** activity to them? No feedback from cell c whatsoever after reporting a ********** account and debit from a different province. another thing that I don't understand is how this cell phone contract was created with two different names, company name spelt incorrectly and a cell phone number given as employer reference among other errors. it is my understanding that when opening any type of account a landline number is required as well as proof of address and what about pay slips or another form of banking details. This matter was reported a week ago and no correspondence has been received from cell c. the staff at Tokai branch were unhelpful and had to be told to freeze the account- they couldn't even think of that by themselves! This seems like an \ inside job"and clearly not the first because if cell c is ignoring customer complaints they have run out of excuses. """