JB
Johanna B

1 reviews | Active since May 2015

28 Oct 2015, 10:55

*****ulant Debit Orders taken

I have never had (nor will I now ever have) any contracts with Cell C...BUT I have debit orders suddenly being taken from my bank account.<br> After numerous phone calls (from SEPTEMBER! - ***) I keep being told the ***** department will contact me...this STILL has not happened. And even though the ********** cellphone numbers have been blocked (apparently), Cell C still keeps *****ING money out of my account! And the bank (Capitec) says they can't do anything about it, Cell C has to cancel the debit orders!!!<br> How can staff be so incompetant...or is it Cell C systems!?<br>

0
Replies (1)
Cell C
Cell C's reply28 Oct 2015, 10:59
Official
Hello Janneli,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.

Regards
Cell C | PN