jF
jevan F
1 reviews | Active since Mar 2016
06 Oct 2022, 15:12
**********
Ive cancelled my contract with cellc, paid the cancellation fee. Contract was supppsed to end. Not getting minutes/data but cellc keeps debiting my account. *** is going on cellc
Helpful (0)
Replies (14)0
Replies (14)jF
jevan F's updateReviewer Update
06 Oct 2022, 15:462 contracts
Standard bank
Last day of the month
08 Willem herbst street, Vryburg, 8601
Standard bank
Last day of the month
08 Willem herbst street, Vryburg, 8601
jF
jevan F's update06 Oct 2022, 15:46
Reviewer Update
2 contracts
Standard bank
Last day of the month
08 Willem herbst street, Vryburg, 8601
Standard bank
Last day of the month
08 Willem herbst street, Vryburg, 8601
jF
jevan F's updateReviewer Update
06 Oct 2022, 15:48How is my account in arrears when i received a settlement amount and paid the amount that was given to me to settle the account?
jF
jevan F's update06 Oct 2022, 15:48
Reviewer Update
How is my account in arrears when i received a settlement amount and paid the amount that was given to me to settle the account?
Cell C's replyOfficial
06 Oct 2022, 22:21Noted.
^NH
^NH
Cell C's reply06 Oct 2022, 22:21
Official
Noted.
^NH
^NH
jF
jevan F's updateReviewer Update
07 Oct 2022, 17:13^NH. As expected. I was waiting for your team to get in touch, still nothing. I am free tomorrow. Lets see if they'll call
jF
jevan F's update07 Oct 2022, 17:13
Reviewer Update
^NH. As expected. I was waiting for your team to get in touch, still nothing. I am free tomorrow. Lets see if they'll call
jF
jevan F's updateReviewer Update
07 Oct 2022, 18:23You are all equally *********** and it clearly shows.
jF
jevan F's update07 Oct 2022, 18:23
Reviewer Update
You are all equally *********** and it clearly shows.
Cell C's replyOfficial
07 Oct 2022, 19:57We apologize for the inconvenience.
^NH
^NH
Cell C's reply07 Oct 2022, 19:57
Official
We apologize for the inconvenience.
^NH
^NH
jF
jevan F's updateReviewer Update
13 Oct 2022, 20:59I dont know whats taking so long. You have the emails between cellc and I. You have the proof of payment that corresponds with the settlement amount and the email saying that my last payment would be april 2022. Do you need a bank statement of the last debit order in April? Tell me what you need but I wont pay another cent and I will take further steps if this negatively affects my credit rating
jF
jevan F's update13 Oct 2022, 20:59
Reviewer Update
I dont know whats taking so long. You have the emails between cellc and I. You have the proof of payment that corresponds with the settlement amount and the email saying that my last payment would be april 2022. Do you need a bank statement of the last debit order in April? Tell me what you need but I wont pay another cent and I will take further steps if this negatively affects my credit rating
jF
jevan F's updateReviewer Update
19 Oct 2022, 13:23Im really ****ed. While im waiting for someone to get a hold of me regarding this matter i now have debt collectors breathing down my neck for money i dont owe. Cellc please get your house in order and sort out this mess. Ive had it with your incompetence
jF
jevan F's update19 Oct 2022, 13:23
Reviewer Update
Im really ****ed. While im waiting for someone to get a hold of me regarding this matter i now have debt collectors breathing down my neck for money i dont owe. Cellc please get your house in order and sort out this mess. Ive had it with your incompetence
jF
jevan F's updateReviewer Update
19 Oct 2022, 13:23Note we are approaching month three now regarding this matter
jF
jevan F's update19 Oct 2022, 13:23
Reviewer Update
Note we are approaching month three now regarding this matter
jF
jevan F's updateReviewer Update
22 Oct 2022, 16:41Can they call me so that I can understand why I've received the benefits in the first place when ive cancelled the contract? Im not going to take this laying down. I demand a call
jF
jevan F's update22 Oct 2022, 16:41
Reviewer Update
Can they call me so that I can understand why I've received the benefits in the first place when ive cancelled the contract? Im not going to take this laying down. I demand a call
jF
jevan F's updateReviewer Update
22 Oct 2022, 16:42Not only have I been charged for benefits, but also the devices, which in my opinion has been paid up. I am not going to pay for other peoples incompetence.
jF
jevan F's update22 Oct 2022, 16:42
Reviewer Update
Not only have I been charged for benefits, but also the devices, which in my opinion has been paid up. I am not going to pay for other peoples incompetence.
jF
jevan F's updateReviewer Update
06 Nov 2022, 16:16Good day, may I please ask to be provided with a reference number or letter regarding the issue of the credit that was prepared. Everyday im being harassed by cellc and debt collectors with regards to this account. Ive just received a statement and fees are accumulating for failed debit orders
jF
jevan F's update06 Nov 2022, 16:16
Reviewer Update
Good day, may I please ask to be provided with a reference number or letter regarding the issue of the credit that was prepared. Everyday im being harassed by cellc and debt collectors with regards to this account. Ive just received a statement and fees are accumulating for failed debit orders
Cell C's replyOfficial
07 Nov 2022, 12:41Good day Jevan,
We have requested our Team to assist with the matter, you will be contacted for assistance.
^TN
We have requested our Team to assist with the matter, you will be contacted for assistance.
^TN
Cell C's reply07 Nov 2022, 12:41
Official
Good day Jevan,
We have requested our Team to assist with the matter, you will be contacted for assistance.
^TN
We have requested our Team to assist with the matter, you will be contacted for assistance.
^TN
jF
jevan F's updateReviewer Update
19 Nov 2022, 04:50Guys this is too much, honestly! On 7 November I got a call from a lady from cellc, she said the credit was prepared then I told her about fees incurred also for "missed debit orders" she said she will credit those as well. To my surprise now again my account has been handed over for some 200 odd rands, apparently a cancellation fee. Why more fees when I paid the amount on my settlement quote? Will I ever be rid of cellc?
jF
jevan F's update19 Nov 2022, 04:50
Reviewer Update
Guys this is too much, honestly! On 7 November I got a call from a lady from cellc, she said the credit was prepared then I told her about fees incurred also for "missed debit orders" she said she will credit those as well. To my surprise now again my account has been handed over for some 200 odd rands, apparently a cancellation fee. Why more fees when I paid the amount on my settlement quote? Will I ever be rid of cellc?