1 reviews | Active since May 2017

04 May 2017, 11:21

********** are ****ing me

<p>In March 2017 I called Cell C to cancell my contract that has been laying dormant aftre the two year contract expired. I learnt during the call that i have a new contract with cell C taken in February 2017. I went to the Cell C store in Centurion mall to submit document from the SAPS declaring that its ***** and that i have not taken a new contract with them. i Still received calls that my account is in areas. i went to the Cell C Head office in Woodmead and they cancelled everything but on the transunion credit report it shows that i still owe Cell C. I have contacted SAFPS to list me on their system. They require a letter from cell C which I have been struggling to obtain. currently the ********** have opened more than 5 Accounts on my name (at Truworth,Edcon,Mtn,Foschini,Nedbank,Wesbank e.t.c). The Cell C, Vodacom, SAFPS and the SAPS have not helped me to resolve this matter.</p>

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Replies (2)
Cell C
Cell C's reply04 May 2017, 11:34
Official

We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance and resolution. Feedback will follow shortly.

Do expect that all important call from one of our consultants.

Regards

Cell C | PN

Best regards,

's update08 May 2017, 14:49
Reviewer Update

Good day

Firstly thank you to Hello Peter. And to Cell C thank you for the speedy responce. I have received the letter that i have requested and it is forwarded to SAFPS.

Regards

Shadrack Saul