*****alent importing of cellc sim card

<p>on the 21st July , my cellc prepaid sim card ( ********** )was no longer available on the cellc prepaid network , it was removed by a company called RSMCS ,we have not app**** or given any banking details for any contract with Jets and Edgars stores , i have been in contact with the cellc customer service department , i have spoken to several team leaders to where i was promised call backs and escalation from higher management but never recieve the call , i have contacted RSMCS whom has confirmed that the mobile number is not found in their data base and yet cellc is continuously informing me to contact that company , this *****alent action has disabled the sim card from changing tariff plans , we cannot use another number as this number is added to numerous account and banking accounts ,we have used up to R500 of airtime to able to use the mobile to buy data and services that megabonus will cover but the current tariff plam SUPERCHARGE will not provide.Cellc is not prepared to help me in acting on my behalf and getting the number back on the prepaid network and just passing the buck to RSMCS and making us the workers to get the job done .</p>