KK
Kiriakos K

1 reviews | Active since Dec 2014

16 Feb 2019, 18:01

***** with arrogance

********** debiting of my account without authorisation is the last straw. Two months of perpetual phone calls to correct Cell C's error of not ceasing my contract after been given instruction but continuing to debit my account for 6 month. Culminating in a ********** debit without authorisation of R2700.

I have spoken to 15 consultants who's modus is to stonewall any attempt to repair their mistake. Numerous requests that their unapproachable billing department fix the problem has fallen on deaf ears....Useless pathetic bureaucratic infested incompetence.

0
Replies (2)
Cell C
Cell C's reply18 Feb 2019, 08:19
Official
Good morning Kiriakos
 
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist. Be assured that this matter will be sorted.
 
Regards
Cell C | PN 

Best regards,

Cell C
Cell C's reply18 Feb 2019, 10:38
Official
As per communication, Moses will investigate the matter and revert back with feedback.

Regards
Cell C | PN

Best regards,