***** upon *****

So after I had written my review for ***** that was committed by a Cell C staff member from the call centre (Bukelwa) I received a call stating that my details got mixed up with another person’s details?? HOW IS THAT EVEN POSSIBLE? What happened to the POPI ACT? According to the POPI Act first of all my details were not protected regarding the ***** or apparent mixing up of details.. What is the most interesting part, I was told this person MPHO called Cell C to change the bank details on the 30/09/2018! Today is only the 25th so how is this even possible. However I went into a cell c branch where the case was lodged and the consultant who assisted me advised that my bank details is still linked to this contract, the one I initially app**** for and miraculously someone else too. Then I was told by the person who contacted me that I should give cell c a 5 star rating, NOT UNTIL THIS IS REALLY RESOLVED WILL I DO SUCH A THING.