1 reviews | Active since Nov 2021
***** upgrade
I sent an email regarding the contract that ended in February 2022, but it was renewed/upgraded without my consent or knowledge in April. Ever since i have been paying for something that i am not benefiting on. If i don't pay this it will ruin my credit record.
Then sent an email to cell c ***** Department 3 weeks back, and the consultant called indicating that within 48 hours i would receive a feedback, ever since that day i have not received any response, been sending emails with no response. I've been calling cell c and no one has access to the ***** Department to at least obtain a status of the case.
I'm disappointed at this service provider. I will just have to open a cases at the police station.
Thank you for the review.
We have received your review regarding the upgrade dispute.
Kindly note that the upgrade has been reversed and your contract is now on a month to month.
Your ticket is still active and our Support Team will be in touch with a full feedback and update.
We apologize for the service you have experienced.
^NZ
Best regards,
Thank you for the review.
We have received your review regarding the upgrade dispute.
Kindly note that the upgrade has been reversed and your contract is now on a month to month.
Your ticket is still active and our Support Team will be in touch with a full feedback and update.
We apologize for the service you have experienced.
^NZ
Best regards,