JM
Jacques M

1 reviews | Active since Feb 2018

06 Nov 2019, 13:30

*****! Unwilling to resolve the issue!

********** activty Cell C opened an account in my name and do not have proof that I ever opened an account because I never opened an account with them, yet Cell C expects me to send a cancellation letter to them for an account that I never opened and is trying to force me to pay +-R7000 without the letter, even though this is a ********** account. I have the spoken to the head of fibre and she refuses to help me, even though I was using a different fibre company during the same time that Cell C claims that I used them. I have provided all the proof and jumped through all their hoops but they are still trying to force me to pay for an account that I never opened. I shall not! I shall never pay for an account that I did not open! I have an immaculate credit record, which Cell C is ruining! I don't have an account with Cell C but they are trying to force me to pay! I am going to all of the media houses with this story!

0
Replies (2)
Cell C
Cell C's reply06 Nov 2019, 14:43
Official
Hi Jacques

We are here to assist you. 

Please send us a copy of your ID, an affidavit stating that you've never had an account with Cell C and we will assist you accordingly.

^MM