HC
Hellena C

1 reviews | Active since Feb 2023

21 Feb 2023, 16:13

***** or schemes to make money?

Good day, I have cancelled my cell c account december 2021 already, made more than 20 phone calls to confirm, send a couple of emails also to confirm, but I still get billed every month with different amounts every month. A new debit order got it's way into my account which i didnt authorize, since I also got a new bank card after loosing my old card. Is Capitec allowed to give out new card numbers to other businesses without my consent? Also can Capitec aauthorize a debit order from a cellphone company without my consent? Do they send "****" or tampered proof through to banks just to continue making money without my consent? I went to capitec and the friendly lady said she's not allowed to cancel any debit orders, I have to take it up with the business. Which I did, and it seems like a game they play to see who can win in the end? Cell phone companies so called record your phone call for reasons who knows what, since when you ask them for the proof, the call cannot be traced back. Has anyone else been struggling to close down a cell phone contract and having difficulty with your bank, who is supposed to support you from *****? Ending debt is a good thing, but it seemed like a plot of evil between banks and cell phone companies to see how long they can still ***** your money from breadwinner moms like me? Please help and support

0
Replies (4)
Cell C
Cell C's reply22 Feb 2023, 12:09
Official
We have referred your query to our Team, we will be in touch to further assist.

Regards, 
 ^TM
 

Cell C
Cell C's reply23 Feb 2023, 06:49
Official
May we please get a contact number where we can reach you on as we do need to conduct a security check in order for us to assist accordingly.

Regards,
^TM 
Cell C
Cell C's reply23 Feb 2023, 06:51
Official
May we please get a contact number where we can reach you on as we do need to conduct a security check in order for us to assist accordingly.

Regards,
^TM 
Cell C
Cell C's reply23 Feb 2023, 10:02
Official
Thank you, we have updated our team. They will be in touch to assist. 

Regards,
^TM